Privacy Policy

At Anaya Glow Candle Co., your privacy matters. This policy outlines what we collect, how we use it, and your rights when you shop or browse with us.

What We Collect Automatically

When you visit our website, we collect basic info to improve your experience and keep things running smoothly. This includes:

  • Your device type and browser
  • IP address and time zone
  • Pages viewed, products clicked, and site activity

We use cookies and tools like tags and pixels to gather this data. It helps us understand what’s working, fix what’s not, and offer you a better glow experience. Some of this data is shared with Shopify, our e-commerce platform, so we can serve you better.

What We Collect When You Order

When you place an order or create an account, we collect:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number (if provided)
  • Payment details (securely processed)

We use this to fulfill your orders, send confirmations, offer customer support, and share updates or promotions if you’ve opted in.

What We Collect When You Reach Out

If you message us or fill out a form, we collect whatever info you provide so we can help. We don’t use that info for anything else without your permission.

How We Keep It Safe

Your data is stored securely. Payment details are encrypted and handled by trusted third-party processors (like Shopify or payment gateways). We never sell or rent your information.

Your Rights

Depending on where you live, you may have the right to:

  • Access or review the info we have about you
  • Request changes or deletions
  • Opt out of marketing emails anytime (just click “unsubscribe”)

To exercise any of these rights, email us at shop@anayaglowcandleco.com

Policy Changes

We may update this policy from time to time. The latest version will always be on this page. Your continued use of our site means you accept those updates.

Questions?

We’re here to help. Reach us at shop@anayaglowcandleco.com with any questions about your privacy.